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Frequently Asked Questions

Rental Requirements

Applicants must show proof that they have an annual income that equals or exceeds two times the annual cost of rent, and applicants without a housing subsidy must have a credit history with no open bankruptcy or high level of collections and/or charge offs. Please call us for further details and exceptions.

Amenities

Yes! Each unit comes with a 2 car driveway and we offer overflow parking at the office.

Our amenities include onsite management, a basketball court, a playground, pest control, lawn care.

We are! We love the furbabies, however, we do have certain size and breed restrictions you can check out listed in our rental criteria/community guidelines.

The fridge, stove, and dishwasher all come with the unit.

We do not currently offer furnished apartments at this time.

Admin

3-5 business days is the usual timeline.

Online payments through the rentcafe portal or we use a third party billing system called WIPS with Walmart.

It's not a requirement, but highly encouraged.

Of course, there are of course certain fees that apply.

Our customer service specialist, Brittany, is happy to help and always reachable at the office.

Water and pest control are included.

Maintenance

Professionally cleaned, freshly painted, new carpets, fresh smoke detector batteries, we do everything down to the light bulbs to ensure everything is perfect for move in. 

You're not required to be present, but some residents have a preference. We work with whatever you're comfortable with.

You can call our office to report maintenance requests.

During business hours, a member of our team will meet you at the unit and unlock the door for you. After hours, a locksmith will need to be called. 

Location

Sanford is forever growing and expanding, however there is no public transport currently offered by the city.

Broadway Elementary, East Lee Middle School, and Lee County High School are the public schools in the area.

Directions

We're located off of the service road Ashby, right off of Highway 87 S in Sanford, NC.

Didn't find an answer?

Our team is always ready to answer your questions.